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Candidate Experience Package

As an employee referral program, candidate experience plays an important role to us. We want to make it as easy as possible for candidates to accept a referral and apply. For this reason we want to offer applicants a pleasant Candidate Journey with our “Candidate Experience Package” and enable you to emphasize your employer branding.

In a recent survey conducted by PwC, almost half (49%) of jobseekers working in in-demand areas such as technology said they turned down an offer because of a bad experience during the recruitment process.* That’s why it is important to us that you can integrate Firstbird into your talent acquisition strategy from the moment of referral onwards.

 *PwC “The Future of Recruiting Survey 2019” https://www.pwc.com/us/en/library/workforce-of-the-future/hr-recruiting.html

Improved Candidate Journey

To accept a referral, candidates simply enter a minimal set of data (first name, last name, email). Immediately after accepting the referral, we save this information and automatically forward applicants to the application page of your job advertisement.

Job advert-AP-without ATS-2@2x
Step 1 – Referral
Candidate Experience Package Redirect
Step 2 – Forwarding to Job Ad

Referrals and Applications


Unfortunately, candidates, who accept a referral, do not always have time to apply straight away. In such circumstances it is very likely that an accepted referral will not lead to an application. To minimize this risk, we remind referred candidates to complete their application after a certain time.

Through our simplified referral process you can also reach applicants even if they have not yet completed their application and use Firstbird as an additional channel for your active sourcing initiatives.

After the application, Firstbird links referrals to the applications in your applicant tracking system, if it has the corresponding interfaces.
This way, feedback from your employees can be imported into your applicant management system and future status changes can be synchronized automatically. It is no longer necessary to add application details. 

If you would like to learn more about the Candidate Experience package and which applicant management systems meet the requirements, please contact us at sales@firstbird.com.


The requirements for the Candidate Experience Package is based on your integration between Firstbird and your applicant tracking system. Please get in touch with us if you would like to know more.
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